Get in Touch
Our dedicated global support team is here to help you 24/5. We're ready to assist with any questions you may have.
Contact Information
Choose the department that best suits your inquiry for the fastest response.
Client Support
For existing clients with questions about their account, platform, or trades.
- support@nexafx.icu
- +357 25 123 456
Head Office
NexaFX Global Ltd.
302 Financial Avenue, Limassol, 4000, Cyprus
Send Us a Message
Please fill out the form below and a member of our team will get back to you shortly.
Frequently Asked Questions
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How do I open an account?
You can open a live or demo account by clicking the "Open Live Account" button at the top of our website and completing the online application form. For a live account, you will need to provide proof of identity and address for verification.
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What deposit and withdrawal methods do you accept?
We accept a variety of payment methods, including bank wire transfer, credit/debit cards (Visa, Mastercard), and several popular e-wallets. All available methods will be visible in your secure client area.
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I'm having trouble logging into my MT5 platform. What should I do?
Please ensure you are using the correct login ID, password, and server name provided in your account opening email. If the issue persists, you can reset your password from the secure client area or contact our support team for assistance.